ALL SALE ITEMS ARE FINAL SALE
NO RETURNS OR EXCHANGES
We run an Exchange only policy on full price items.
Use this accordion to add info such as Materials, Sizing, Features, Shipping and Returns policies
Preorders dispatch from the date specified on the product page.
UK orders will arrive within 1-2 days from dispatch .
USA orders will arrive within 2-4 days from dispatch.
Europe orders will arrive within 2-4 days from dispatch.
INTERNATIONAL orders will arrive within 4-7 days from dispatch.
Orders placed on Friday - Sunday will be processed for dispatch on Monday
How much does shipping cost?
Domestic (UK) - £5
FREE SHIPPING ON ORDERS OVER £175
Do you ship worldwide?
Yes - we ship worldwide
However, we are currently UNABLE TO SHIP TO RUSSIA.
Who do we ship with?
We currently ship via DPD in the UK
All international orders will be shipped via DHL EXPRESS
* Please note that customs policies and import duties vary widely for international orders outside of the USA & UK. Orders shipping outside of the United Kingdom may be subject to import duties, VAT, taxes and customs clearance charges of the destination country. These additional charges, if any, are the sole responsibility of the customer. Your local customs office can assist with any customs duties outside of our control.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at HELLO@FARAILONDON.COM and we'll help you out!
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.